Approach
How I run your e-commerce.
One senior partner owning Shopify, acquisition and retention as a single system. Here is what that looks like from the first week.
01The engagement
Audit, build, then run.
3-month minimum, then rolling. Maximum 4 brands at a time.
Weeks 1–2
Audit
I go through your numbers, ad accounts, Klaviyo and store, and wire up reporting in Kreel. You get a written read of where the leverage sits before anything gets built.
Months 1–3
Build
Fix the foundations and build what is missing: tracking, account structure, core flows, store changes. The plan for the next two quarters comes out of this.
Month 4 onwards
Run & grow
Rolling monthly. I run the channels day to day, you get the numbers weekly, and we meet when there is a decision to make, not to fill a calendar slot.
02What I own
Four areas, one owner.
Each area feeds the others. That's the point of having one person run all four.
- Solution architecture and replatforming
- Custom theme development
- App development and integrations
- Full-funnel campaign strategy
- Creative direction and briefing
- Daily bid and budget management
- Flow architecture: welcome, cart, post-purchase, win-back
- Segmentation and campaign calendar
- Deliverability management
- Quarterly growth roadmaps
- P&L and unit economics analysis
- Forecasting and inventory input
03Reporting
Why I don't trust your ROAS number.
It's easy to inflate ROAS: put budget on branded search and claim revenue you'd have made anyway. I report on MER, total revenue against total marketing spend. It's harder to move, and it's the only number that proves the business is growing.
The typical agency report
You're paying for a good story.
What I report
Cash matches the dashboard.
Illustrative shapes, not client data.
04How I work
What working together feels like.
Direct access
You message me, not a mailbox. No account managers, no gatekeepers, no tickets.
Honest numbers
I report on MER and contribution, not platform ROAS. If something isn't working, you hear it from me first.
Systems, not headcount
Reporting, audits and repeatable production run on workflows and Kreel. The time goes into judgment, not slide decks.
Nothing gets forgotten
Every decision, test and brand nuance is logged and carried forward. You never re-explain a call we made four months ago.
05Questions
Before you apply.
What does it cost?
It's a monthly retainer, scoped after the audit to the channels I take on. I don't publish prices because the scope differs a lot between brands, but it's priced as a director, not a freelancer. Apply and I'll give you a straight answer on the first call.
Why only four brands?
Because I run every account myself. Four is the number where each brand still gets a senior person thinking about it every week.
Do you do one-off projects?
Occasionally, when it's a meaningful piece like a replatform or a Klaviyo rebuild. If you need one campaign or one flow fixed, a good freelancer is better value, and I'll point you to one.
Who else touches my account?
Low-value production work goes to a small bench of specialists I brief and check. Strategy, the accounts and every decision stay with me.
1 of 4 seats open
Let's see if we're a fit.
Tell me about your brand and what's broken. I read every application myself and reply within 48 hours.
Apply to work togetherOr write to kevin@beyondpeaks.net